Official Data Protection Documents

Privacy Policy 55god – Malaysia Member Personal Data Protection

Your privacy is our priority. Learn exactly how 55god collects, uses, stores, and protects your personal data in line with industry best practices and Malaysia's legal requirements.

Updated: 1 January 2026  |  Malay
Your data, our responsibility
  • 256-bit SSL Encryption
  • No sale of data to third parties
  • Full member control
  • Malaysia PDPA Compliance
Quick Summary: 55god collects your personal data solely for platform operations, security, and service improvement purposes. We never sell your data to third parties for marketing. You have the full right to access, amend, or request deletion of your data at any time.

01 Introduction & Scope of This Policy

55god ("we", "Platform") are committed to protecting the privacy of every member who uses our services at 55god.vip. This Privacy Policy clearly explains how we collect, use, store, share, and protect your personal information.

This policy is prepared in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international best practices in data protection. By using the 55god platform, you agree to the collection and use of information as described in this Privacy Policy.

This policy applies to all registered members, website visitors, and anyone who interacts with the 55god platform via our website, mobile app, or any official communication channel. If you do not agree with any part of this policy, please discontinue use of our platform.

This Privacy Policy is effective from 1 January 2026. Members will be notified of any material changes via in-platform notifications or registered email before the changes take effect.

02 Types of Personal Data We Collect

55god collects various types of personal data depending on how you interact with our platform. All data collection is carried out on a legitimate-need basis and limited to information genuinely required to deliver our services.

Data You Provide Directly

  • Registration information: Full name, phone number, email address, date of birth, and encrypted password.
  • Identity verification (KYC) information: A copy of your national identity card (MyKad), passport, or other valid identification document.
  • Financial information: Bank account number, account holder name, and digital wallet details for deposit and withdrawal purposes.
  • Communications: Messages you send to our support team via Live Chat, email, or WhatsApp.

Automatically Collected Data

  • Technical data: IP address, device type, operating system, browser type, and screen resolution.
  • Usage data: Pages visited, games played, session duration, and interaction patterns within the platform.
  • Transaction data: Complete records of deposits, withdrawals, wagering, and wins associated with your account.
  • Location data: Approximate location information based on IP address for security verification and regional compliance.
Data Category Primary Purpose Legal Basis
Identity Information Account registration, KYC, age verification Legal obligation
Financial Information Deposit & withdrawal processing Contract performance
Technical Data Security, fraud prevention Legitimate interest
Usage Data Service improvement, marketing Consent
Communication Data Customer support, complaint resolution Contract performance

03 How We Use Your Data

55god uses collected personal data solely for the stated and lawful purposes. We will not use your data for any other purpose without first obtaining your additional consent.

  • Account management: Creating, verifying, and maintaining your account, including the KYC process and age verification.
  • Transaction processing: Processing all deposits, withdrawals, and fund transfers securely and accurately.
  • Platform security: Identifying and preventing fraud, money laundering, unauthorized access, and other illicit activities.
  • Customer support: Responding to inquiries, resolving complaints, and providing efficient technical assistance.
  • Regulatory compliance: Fulfilling relevant legal reporting and compliance obligations in Malaysia.
  • Service improvement: Analyzing usage patterns to improve platform features, navigation, and the overall member experience.
  • Marketing communications: Sending promotional information, bonus offers, and updates – only to members who have given consent to receive such communications.
Direct Marketing: You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawing consent will not affect any lawful data processing that has already taken place.

04 Data Storage & Security Measures

The security of your personal data is something we take very seriously at 55god. We implement multiple layers of technical and organizational security measures to protect your data from unauthorized access, loss, alteration, or accidental disclosure.

Technical Security Measures

  • 256-bit SSL encryption: All data transmitted between your device and 55god's servers is encrypted using the latest TLS 1.3 protocol.
  • Static data encryption: Sensitive data such as passwords and financial information is encrypted using AES-256 algorithms when stored on our servers.
  • Two-factor authentication (2FA): An additional security layer available to all accounts to prevent unauthorized access.
  • 24/7 Monitoring: A round-the-clock security monitoring system that identifies and responds to threats swiftly.
  • Data imaging: Periodic data backups are stored at secured locations to ensure service continuity.

Data Retention Period

55god retains your personal data for as long as your account is active or as needed for the purposes stated in this policy. Following account closure, data will be retained for the minimum period required by Malaysian law — typically seven (7) years for financial records for compliance and audit purposes. Data that is no longer required will be securely deleted or anonymised.

55god member personal data is stored on servers located in ISO 27001-certified data centres that comply with security standards. Access to this data is restricted to authorized personnel and tightly controlled through a multi-layered access control system.

05 Data Sharing with Third Parties

55god does not sell, does not rent, and does not transfer your personal data to any third party for their own marketing purposes. However, there are limited situations where we need to share your data with certain parties for legitimate operational purposes.

Parties That May Receive Your Data

  • Payment service providers: FPX, DuitNow, digital wallet, and crypto payment gateway providers that process transactions on our behalf. They receive only the data necessary to complete the relevant transaction.
  • Game providers: Companies such as Pragmatic Play, Evolution Gaming, and PG Soft may receive game session data required to run games within our platform.
  • Technical service providers: Hosting companies, CDN, and cybersecurity services that help us operate the platform safely and stably.
  • Statutory authorities: Government agencies and law enforcement authorities with valid legal authority to obtain the relevant data.
  • Auditors and legal advisors: Professionals engaged for audit, compliance, or legal advisory purposes who are bound by strict confidentiality obligations.

All third parties that receive your data are bound by strict confidentiality and data protection agreements. They are not permitted to use your data for any purpose other than the services they provide to 55god.

06 Cookies & Tracking Technologies

55god uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication, session management, and security. These cookies cannot be disabled.
  • Performance Cookies: Collecting information about how you use our website (pages visited, time spent) to help us improve platform performance.
  • Functional Cookies: Saving your preferences such as language, display settings, and login information for a more convenient experience on future visits.
  • Analytics Cookies: Used to understand aggregated, anonymized usage patterns for analytics and service improvement purposes.

Managing Cookie Preferences

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of the 55god platform and your overall experience. Most modern browsers allow you to control cookies through the settings or preferences menu.

Tip: For the best experience on the 55god platform, we recommend allowing all cookie types. However, at minimum, essential cookies must be enabled to ensure the platform's core security and functionality operate correctly.

07 Your Rights as a Member

As a 55god member and as an individual whose data we process, you have certain rights protected under applicable data protection laws. 55god fully respects these rights and provides straightforward mechanisms for you to exercise them.

Right of Access

You have the right to obtain a copy of your personal data held by us at any time by submitting a written request.

Right to Rectification

If your data is inaccurate or incomplete, you have the right to request a correction through your account settings or our support team.

Right to Erasure

In certain circumstances, you may request the deletion of your personal data, subject to legal retention obligations.

Right to Object

You may object to the processing of your data for direct marketing purposes or where processing is based on our legitimate interests.

Right to Data Portability

You have the right to receive your personal data in a structured, machine-readable format for transfer to another platform.

Right to Restriction

You may request a restriction on the processing of your data under certain circumstances, such as while a data accuracy dispute is being resolved.

55god will respond to all data rights requests within 30 calendar days from the date the request is received. If your request requires additional time due to complexity or volume, we will notify you within that period.

08 Children's Data Protection

The 55god platform is exclusively for individuals aged 18 and above only. We do not intentionally collect, process, or store personal data of individuals under the age of 18. Registration by minors is strictly prohibited and constitutes a serious violation of our Terms and Conditions.

If we find that we have collected personal data from an individual under the age of 18 without valid age verification, we will take immediate steps to delete that data and close the account in question. Any associated wins or account balance will be forfeited in accordance with the applicable Terms and Conditions.

If you know or suspect that someone under the age of 18 is using the 55god platform, please contact our support team immediately. We take child protection very seriously and will respond promptly to any such reports.

09 Third-Party Links & Services

The 55god platform may contain links or integrations with certain third-party services such as game providers and payment gateways. This Privacy Policy applies only to data collected and processed directly by 55god.

55god is not responsible for the privacy practices or content of third parties associated with our platform. Each game provider and payment provider has its own privacy policy governing how they handle data. We recommend reading the privacy policy of each relevant third party before interacting with their services.

All third-party providers working with 55god are selected based on strict security and data protection standards. We only work with entities that demonstrate a strong commitment to protecting their users' data.

10 Amendments to This Privacy Policy

55god reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. The updated effective date will always be displayed at the top of this policy.

For material changes – those that significantly affect how we use your personal data – we will provide clear notice via in-platform notifications or email to your registered address, at least 14 days before the changes take effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of the 55god platform after any changes take effect constitutes your acceptance of the updated policy.

11 Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, our team is ready to assist you.

Live Chat

Live 24/7 support in Bahasa Malaysia and English.

Support Email

[email protected] – Response within 24 hours on business days.

Help Center

Visit page FAQ us for an immediate response.

55god Protects Your Data at All Times

Privacy is more than a written policy – it is a daily practice embedded in every aspect of 55god's platform operations.

Bank-Grade Encryption

All data travelling between your device and 55god's servers is protected by 256-bit SSL encryption with TLS 1.3 protocol – the same standard used by leading banking institutions worldwide.

Secure & Encrypted KYC

Your identity verification documents are stored in a fully encrypted environment and are only accessible by a limited number of authorized personnel. Our KYC process is fast, straightforward, and completely secure.

No Data Sales

55god has never and will never sell members' personal data to third parties for marketing purposes. Your data is used solely to deliver the services you use — nothing more.

Two-Factor Authentication

Enable 2FA on your account for an extra layer of protection. Even if someone knows your password, they won't be able to log in without the verification code sent to your device.

Full Member Control

You have full control over your personal data. Access, edit, download, or delete your data at any time through your account settings or by contacting our support team directly.

Malaysia PDPA Compliance

All of 55god's data management practices are designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.

FAQ – 55god Privacy Policy

Absolutely not. 55god has never sold, rented, or transferred your personal data to any third party for their marketing purposes. Your data is used solely to operate the platform's services, process transactions, and ensure the security of your account. This is a core commitment that has remained unchanged since 55god was established.

You can request a copy of your personal data by contacting the 55god support team via Live Chat or email at [email protected]. Include your full name and account number in the request. We will process your request and provide a copy of the data within 30 calendar days. No charges apply for the first request within any 12-month period.

When you close your account, 55god will cease all active processing of your personal data. However, certain records — particularly financial and transaction records — must be retained for a minimum of seven (7) years in accordance with Malaysian legal requirements on auditing and compliance. Once this period expires, your data will be securely deleted or anonymized.

Yes, your financial information is protected with 256-bit SSL encryption and industry-grade security technology. 55god uses certified payment gateways that comply with PCI-DSS security standards to ensure all financial transactions are handled safely. We do not store full card numbers – only the information necessary to process the transactions you carry out.

Yes, you can opt out of marketing emails from 55god at any time. It's simple – click the "unsubscribe" link at the bottom of any email we send, or contact our support team to update your communication preferences. Please note that you will still receive important account-related emails such as transaction confirmations and security notices even after unsubscribing from promotional emails.

Contact the 55god support team immediately via 24/7 Live Chat. We will freeze your account right away to prevent any unauthorized activity while the investigation is underway. You are also advised to change your password immediately and enable two-factor authentication (2FA) for added security. Our security team will investigate the incident and update you on the findings within 48 hours.
Platform Trusted by Over 500,000 Members

Your Data is Safe – Join 55god with Complete Confidence

With bank-grade encryption, PDPA compliance, and our unwavering commitment to member privacy, you can enjoy the best gaming experience without any concerns about the security of your data.

Entertainment platform for individuals aged 18 and above only. Please play responsibly.

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